Claims & Litigation Management

For over 30 years, Gramercy’s executive team has developed a proven method for claims and litigation management in complex classes and lines of business.

Strategic Partnership

Through a partnership with the law firm Congdon, Flaherty, O’Callaghan (CFO), we have put in place a unique client service model. With the goal of reducing the overall cost of claims (both indemnity and expense), this model has produced industry-leading results for carrier clients.

We work tirelessly to integrate the results and knowledge of our claims and legal teams into your underwriting and risk management functions to help improve the overall performance of your business.

Claims & Litigation Management
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Claims & Litigation Management Services

Our team is made up of highly skilled claims managers, adjusters, attorneys, and other professionals. Together, we provide a wide variety of services to assist with, and improve the claims and litigation management process.

  • Provide legal and jurisdictional analysis of select classes of business to ensure claims are handled appropriately and effectively.
  • Establish a targeted defense strategy for all new claims in conjunction with our carrier partners.
  • Set protocols and procedures regarding the posting and monitoring of reserves to ensure a clear and timely picture of profitability.
  • Analyze reserves on an overall or claim-by-claim basis.
  • Review and make recommendations regarding panel counsel; ongoing monitoring to ensure overall effectiveness and efficiency.
  • Focus on providing a feedback loop to underwriters and risk managers based on observed claims activity to help inform their activities.
claims and litigation management

The Gramercy Difference

Utilizing a unique model that pairs our claims staff with highly skilled attorneys at our partner law firm, Congdon, Flaherty, O’Callaghan, Gramercy has established a long track record of efficient and effective claims handling.

With a unique focus on reserving methodology and monitoring, jurisdictional analysis, and panel counsel management, Gramercy can deliver to its clients a proven model that will improve loss ratios and overall profitability.

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